Schweet Web Ethekwini (PTY) LTD ("we", "us", "our") is committed to protecting your privacy and ensuring confidentiality of your personal information.

1. Introduction

We collect both identifiable personal information, such as name and contact details, and non-identifiable data, such as IP address and browser type, to provide, manage, and improve our services and website functionality.

2. Information We Collect

2.1 Personal Data

Provided directly: when you sign up, place an order, complete forms, or correspond with us.

Automatically: via cookies and web analytics, including IP address, device/browser information, and usage patterns.

2.2 Cookies & Tracking

We use essential, functional, analytical, marketing, and preference cookies. You can opt out via browser settings, though it may limit site functionality.

3. Use of Personal Data

We may use your data to deliver and personalize services, communicate offers and service-related information, analyze site usage, improve performance, and meet legal and regulatory requirements.

4. Sharing Your Data

We do not sell your personal information. We may share your data with service providers under confidentiality, legal authorities if required by law or to protect our rights, and during business transactions under protection terms.

5. Data Security & Retention

We implement industry-standard security measures, including encryption and access controls, to protect data. Personal data is retained only as long as necessary for the purpose it was collected, legal compliance, or resolution of disputes.

6. Your Rights

Subject to POPIA and GDPR where applicable, you have rights to access and correct your personal data, request deletion or restriction of processing, object to processing for marketing or other purposes, and request data portability. To exercise these rights or withdraw consent, please contact us.

7. Minors

We do not knowingly collect data from children under 13 without parental consent.

8. International Transfers

If your data is transferred outside South Africa or the EU, we ensure equivalent data protection safeguards are in place.

9. Changes to this Policy

We may update this policy from time to time. Major changes will be communicated via email or on our website, with the revised effective date clearly stated.

10. Contact Us

Schweet Web Ethekwini (PTY) LTD
Email: info@schweetweb.co.za
Support: support@schweetweb.co.za
Phone: 087 550 0585
WhatsApp: 087 550 0585